Full-Day D-Day and Normandy Beaches Day Trip from Paris

Colin was a wealth of knowledge and answered all of our questions without any judgements. Xavier was always ready to help load and unload, made for a pleasant day

Loved the car and driver - made everything easy, especially in the rain. Loved the detailed stories. D Day came alive for us. Sobering, exciting, amazing.

Geoffrey Otto, while a nice guy, was not very informative. He would take us places and read from the informational plaques. You all brag in your ads that your docents are experts, but Geoffrey showed no signs of expertise or any history degree. Overall, the day was a huge disappointment after spending so much money. Further feedback via email (client did not want to talk on the phone): Hi Sara. So as far as a few more specifics on Geoffrey, one of the things he did repeatedly on our tour was give a little background information as we drove to a site. Then, once we arrived at the site, he would re-tell the same story rather than providing additional information and details to complement what he'd already shared. It seemed as though he just didn't have that much information to share. I would expect a guide to provide the historical background on the way, and then perhaps provide more details as we looked at the site or perhaps share eyewitness accounts he'd been told or he'd researched on his own. Also, when he shared information, he had long pauses in the middle of sentences as though he was struggling to recall facts and information to share. I thought this might simply be his communication style, but when we made social small talk about politics or the weather, the pauses weren't there. When we toured London the following week, our guide was absolutely brimming with facts and stories and enthusiasm. This underscored our disappointment in Geoffrey since he cost us three times what we paid in London. Finally, he took us to the D Day museum in Arromanches, and we had to pay an additional 21 euros for entry. Once inside, he encouraged us to look around and enjoy the exhibits and the movie they offered, letting us know what time the English-speaking version began. While the museum was certainly interesting, this is not exactly what I'd expect when paying for an all day tour. Geoffrey was kind and friendly, and I certainly don't want to make it sound like he was a total failure, but I just don't think he lives up to Context standards, which seem very high. I hope this helps a little. Please let me know if you have any further questions. I very much appreciate your commitment to customer service. We will definitely not rule out Context in the future as I can see that you take your clients' satisfaction very seriously. Have a wonderful week.